ATTENTION ALL USERS: OUR NEW PORTAL REQUIRES EMAIL LOGIN
**FOR EXISTING USERS** (previously applied for a CCI exam or hold a CCI credential):
1. Click the "Get Started" button
2. Enter your EMAIL ADDRESS (not your old account ID number)
3. Select “Continue” to reset your password
4. Check your email for password reset instructions
IMPORTANT: Using your old account ID will not work. You must use the email address associated with your CCI account.
**FOR FIRST-TIME USERS** (never applied for a CCI exam or credential):
1. Click the "Get Started" button
2. Complete the Profile Set Up form with your email address and information
3. Set up your password
4. You'll receive a confirmation email once your account is created
⚠️ WARNING: Creating multiple accounts will delay processing and restrict access to important features.
Need assistance? We're here to help!
Email: [email protected]
Phone: +1 919.861.4539 Support Hours:
Monday-Friday 8:45 am to 4:45 pm EST