ATTENTION ALL USERS: OUR NEW PORTAL REQUIRES ALL USERS TO SETUP USERNAME/PASSWORD FOR FIRST-TIME ACCESS. **FOR EXISTING USERS** (previously applied for a CCI exam or hold a CCI credential) If you have not accessed your online account since April 30, 2025, please note the following instructions:

1. Click the "Get Started" button 2. Enter your EMAIL ADDRESS that is on file with CCI 3. Select “Continue” to reset your password 4. Check your email for link to reset password IMPORTANT: Using your old account username/ID will not work. You must use the email address associated with your CCI account to retrieve login access. If you do not have access to the email CCI has on file for you, please contact us. **FOR FIRST-TIME USERS** (never applied for a CCI exam or credential): 1. Click the "Get Started" button 2. Enter your email address. Complete the Profile Set Up form with your email address and information 3. Complete the Profile Set Up form with your email address and information ⚠️ WARNING: Creating multiple accounts will delay processing and restrict access to important features.

Need assistance? We're here to help!

Email: [email protected] Phone: +1 919.861.4539 Support Hours: Monday-Friday 8:45 am to 4:45 pm EST